PSD Boosts Maintenance Support to Keep Customers ‘On the GO’

Vehicle Hire

May 20, 2025

PSD Boosts Maintenance Support to Keep Customers ‘On the GO’

We’re excited to announce that Jason Downes has joined PSD as our new Service & Maintenance Manager – a key move in driving our commitment to keeping customers firmly on the GO.

With over 15 years’ experience in automotive and fleet management, Jason has earned a reputation for delivering high-performance service in high-pressure environments. From technical service leadership to workshop management and compliance control, he’s driven results across some of the industry’s top rental operations.

Jason has a proven track record of taking service operations up a gear – leading multi-site teams, streamlining maintenance strategies, and embedding gold-standard compliance frameworks.

At PSD, Jason will be steering our service and maintenance function, working closely with our workshop and customer service teams to ensure our fleet stays road-ready and reliable. His arrival shifts our maintenance support into a higher gear – strengthening internal alignment, boosting consistency, and raising the bar across the board.

More than anything, Jason’s role is about keeping our customers moving. By improving vehicle uptime and minimising disruption, he’ll play a vital role in delivering the reliable, responsive support that helps businesses stay on the GO.

We’re thrilled to welcome Jason to the team as we take our service to a new ‘hire’ level.

Alex Enache

Author

Vehicle Hire

May 20, 2025

James Weaver in the last week ★★★★★
Great service from start to finish, Tom was a massive help getting me set up very patient and a top bloke. I’ll make sure to always use PSD St Helens in the future
steven fairclough 3 months ago ★★★★★
I would 100% recommend PSD I needed a van at very short notice Saturday morning at 11:30am I tried PSD knowing that they shut at 12 and I only had 30 minutes to hire one. I arrived at their address totally unprepared and not very optimistic … More 15 mins before closing. I was greeted by a young gentleman called Tom who went above and beyond to help me in the most professional manner. I’m a complete technophobe who doesn’t know how to use banking apps, utilities apps or even send an email. Tom talked me through each and every app and step of the way with the patients of a saint helping me to make sure I had all the information he needed. He then grabbed keys to a fantastic 2024 Ford transit van, showed me round, took some signatures and I was on my way. He didn’t once look at his watch. Thank you Tom you’re a great asset to the company.
Geoffrey Ormesher a year ago ★★★★★
As usual PSD went above and beyond, the customer service is impeccable, staff are always polite and helpful, pick up and drop off is without fuss, once again I highly recommend PSD for your car or van rental. You won’t find better
KK 10 months ago ★★★★★
Title: Exceptional Support for Charity Events and Community InitiativesReview:I cannot express enough gratitude to PSD Van Hire for their exceptional support and generosity. When we reached out to them for sponsorship of a vehicle for our … More charity event benefiting the Bradley Lowery Foundation, they went above and beyond to assist us. Their contribution played a significant role in helping us raise funds for this meaningful cause.Furthermore, I want to extend my heartfelt thanks to PSD Van Hire for sponsoring a kit for an under 10's team to use in their match against the Sunderland Academy. This act of kindness and support demonstrates their unwavering commitment to the community and youth development.PSD Van Hire is truly an unreal company with a genuine community focus. Their willingness to support important initiatives and make a positive impact sets them apart. I highly recommend PSD Van Hire for their outstanding service and their dedication to giving back to the community. Thank you, PSD Van Hire, for your invaluable support!
wayne foster 4 months ago ★★★★★
Excellent service , Matt went the extra mile to ensure the hire was as quick as stress free as possible. A very polite and informative young man thank you! . PSD will be first choice to hire from in the future.
Gareth Blackmore 3 months ago ★★★★★
Amazing service again from Matt, everytime I have used this company I have never had an issue the cars are allways in excellent condition and I have recommended to friends, family and work colleagues. Matt is a credit to the team and will … More definitely be back. One negative but nothing serious I didn't enjoy driving an MG ha ha. Thanks again all see you soon.
Chloe Odonnell 3 months ago ★★★★★
Had a great experience with this company 5*, also marie was a great help, van was spotless when i collected it. Also check in and check out was really fast and easy, all staff were helpful, would 100% recommend!
Gary 6 months ago ★★★★★
Very easy to hire a van from this company. Booked online. I went and sorted paperwork day before picking up to save time. I hired a jumbo vw. Next time i will probably get a smaller van and do more trips as it was difficult to park in the … More street where moving house to. I was looked after. The staff are very nice and helpful. Would definitely use again. thanks..

PSD Boosts Maintenance Support to Keep Customers ‘On the GO’

PSD Boosts Maintenance Support to Keep Customers ‘On the GO’

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